Author Archive

Tips & Tools for Managing your Online Reputation

No clue how to start managing your online presence? Andrea shares some great advice and favorite resources to help you devise a plan, then track and manage what your audience is saying about your organization.

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Let Usability Testing Guide Your Strategy

Wondering where to start with your new year’s resolutions? Andrea walks us through some key points of usability testing, and how that will help you decide what to tackle first.

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Architecting a Great Customer Experience

Andrea explores how to create a satisfying online customer experience through well thought-out site architecture, design, and development.

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Responsive Strategy

Andrea discusses how determining your audience’s goals, tasks, and content through responsive strategy is essential when creating a successful website.

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Information Design Strategy at Work

Andrea walks us through the information architecture phase of the user experience process.

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Nonprofits and the Web: How to Engage Your Audience

Andrea discusses how nonprofits can use social media to connect with their audiences.

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QR Code Best Practices

Andrea unveils the top 10 tips for getting the most out of your QR codes.

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BrowserLab

Need to do cross-browser testing, but do not want to bother with virtual machines or manage multiple computers? Check out Adobe BrowserLab, an online service that allows you to test public and private pages across multiple browsers and platforms. If you are already using Firebug for HTML and CSS troubleshooting, download the BrowserLab for Firebug [...]

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Gliffy

If you are working cross-platform, and want to make diagrams, flow charts, floor plans or more, check out Gliffy. It’s a great, easy to use tool that is free for up to 5 public diagrams and 2MB of storage. Happy diagramming!

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Tools We Use To Make Useful, Usable, and Engaging Sites

Andrea shows you what it takes to make your goals equal big success on the Web.

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