Carly discusses how genuine customer service in the digital world is no longer just an option, but a necessity.

Andrea explores how to create a satisfying online customer experience through well thought-out site architecture, design, and development.

With a quick and free download through Amazon, Mac users can have access to over a million books through Kindle for Mac. The application allows user to view comments from other readers, highlight and make notes, change color modes and look up words or phrases instantly in the built-in dictionary. For PC users, Amazon also offers a Kindle for PC free download.

Installing the Adaptive Images script will help your website run better on mobile devices. It takes large images on your site and dynamically creates smaller versions of them that display nicely on smaller screens.